First Reference company logo

Inside Internal Controls

News and discussion on implementing risk management

machine cogs image

workplace conflict

Workplace team conflict: Avoidance is an option, just not the best one

Whether it be disagreement regarding how to approach a task, internal strife surrounding power dynamics, or simply mutual dislike, some form of conflict will arise in most teams. How effectively a team navigates conflict tends to distinguish the great teams from the average ones, yet many teams avoid addressing conflict, preferring to suppress it, rationalize it or complain about it elsewhere.


, , , , , , , , ,

Year-end round-up

Like most of you, I’m sure, I was extra busy before Christmas last year, and to top it all off, I got sick and had to leave some things unfinished. So I couldn’t bring you this brief round-up of things that happened in the last three months of 2011, much of which has to do with technology and how employers will use it to interact with employees and customers. But it’s a new year and I’ve recovered from my illness and my holidays, so without further ado…


, , , , , , , , , , , , , , , , , , , , , , ,