IT governance
November 4, 2013 Jeffrey Sherman Corporate Governance, IT, Privacy and Security, Sales, Marketing and Operations
One of the key elements needed to ensure accountability is reporting the right statistics and metrics. Each user department is responsible for ensuring that its information technology needs are addressed, and the IT department is responsible for providing overall cost-effectiveness, quality and coordination. The IT department can play its role by ensuring that IT metrics are captured and disseminated. User departments and the IT department must both be involved; neither may be permitted to abdicate its responsibilities.
benefits delivery, COBIT 5, compliance, data capacity, estimating resource requirements, future functional requirements, governance framework, implementation, Information Technology PolicyPro, IT accountability, IT compliance, IT controls, IT department, IT governance, IT infrastructure, IT measurement, IT planning, IT priorities, IT strategy, ITPP, managing relationships, metrics, needs evaluations, network capacity, planning cycle, planning process, priorities, processing requirements, processor memory, resource capacity, resource optimization, resource usage, risk optimization, statistics, systems requirements, technical support, upgrading IT infrastructure, user support
September 3, 2013 Jeffrey Sherman Corporate Governance, IT, Privacy and Security
The two definitive studies by COSO identify monitoring as a critical component of internal control and risk management. Monitoring refers to both ongoing monitoring processes to ensure that a system functions as it is supposed to (including management and review aspects), as well as ad hoc special studies and audits to review the system…
acquisition, applications, audits, continuous improvement, COSO, customer focus, divestiture, effectiveness reviews, Enterprise Risk Management – Integrated Framework, external customers, Human Resources, ICIF, implementation plans, information technology, internal control, Internal Control: Integrated Framework, internal customers, International Organization for Standardization, ISO, IT assets, IT governance, IT resources, leadership, metrics, monitoring, monitoring processes, over-utilization of resources, QMS, quality management system, Quality management systems Fundamentals and vocabulary, Quality management systems guidelines for performance improvements, resource capacity, risk management, service-level agreements, under-utilization of resources
December 19, 2011 Adam Gorley Corporate Governance, IT, Privacy and Security
The International Organization for Standardization (ISO) thinks so. It has developed ISO 38500 to complement COBIT and ITIL, comparing the standards to the roof, walls and foundation of a house…
beyond compliance, business strategy, COBIT, information technology, International Organization for Standardization, ISO, ISO 38500, IT governance, IT priorities, IT strategy, ITIL, strategy review
November 15, 2010 Adam Gorley Corporate Governance, IT, Privacy and Security
Information technology has infiltrated just about every aspect of business, to the point where it’s nearly impossible to avoid developing a dedicated IT strategy in order to support your main business goals. A new book describes how even minor software troubles can lead to big headaches for organizations, especially if they rely on the software to carry out their business.
automation, brand, business goals, information technology, Information Technology PolicyPro, IT controls, IT governance, IT planning, IT strategy, ITPP, Jeff Papows, measurement, metrics, policy and procedures, profitability, reputation, software glitch, technology infrastructure