Social media – a risky business?
November 12, 2014 Occasional Contributors Business and Legal Issues, Corporate Governance, Finance and Accounting, IT, Privacy and Security, Payroll and Personnel Management, Privacy Compliance and Management, Social Media/Social Networking, Systems and Data Management, Web design and Management
Whether companies choose to embrace or resist social media, it is clear from recent statistics that it is here to stay. Canadians are among the most avid users of social networks with an estimated 82 percent of people across the country active on platforms such as Facebook, Google+ and Twitter. Globally these networks represent an […]
damaging misinformation, facebook, Google, policies and procedures, risk management, risky business, social media, social networks, twitter
Canada’s anti-spam legislation – What is the regulator thinking?!
May 30, 2014 Maanit Zemel Anti-spam, Do-not-Call, Business and Legal Issues, Corporate Administration, Corporate Administration and Legal Matters, Corporate Governance, E-Commerce, IT, Privacy and Security, Not for Profit, Privacy Compliance and Management, Sales, Marketing and Operations, Systems and Data Management, Web design and Management

With only five weeks left before Canada’s Anti-Spam Legislation’s (CASL) main requirements come into force, one of CASL’s regulators, the Canadian Radio-television and Telecommunications Commission (CRTC), has released a series of much anticipated “FAQs” .
Canada's anti-spam legislation, Canadian Radio-television and Telecommunications Commission, CASL, CEMs, commercial electronic messages, CRTC, Directors and officers liability, electronic address, Email service providers, express or implied consent, facebook, FAQs, Google, LinkedIn, Microsoft, social media, twitter, valid consent, Yahoo, “unsubscribe” mechanism
What to do if you are a victim of cyberbullying or cyberlibel – Part 2
July 31, 2013 Maanit Zemel Corporate Governance, IT, Privacy and Security, Not for Profit, Sales, Marketing and Operations

In this posting, I will provide tips to adults and businesses that are being cyber-libelled. Anyone can be made a target of online defamation, with devastating consequences to one’s personal and professional reputation. Indeed, at its worst, cyber-libel can bring an individual or business to the brink of bankruptcy.
business, cyber-libel, cyberbullying, cyberlibel, defamation, disclosure order, emails, facebook, identifying the perpetrator, Internet, Internet Service Providers, ISP, IT Professional, John Doe action, legal immunity from defamation, online defamation, online postings, online searches, person behind the postings, professional reputation, social media, twitter, web address, web hosting, websites, where the libel content is posted, “take-down” request
The Facebook bullying case Part 3 – Too late for Amanda Todd but not too late for us
November 28, 2012 Maanit Zemel Corporate Governance, IT, Privacy and Security

A recent decision of the Supreme Court of Canada has sent a message to all victims of cyberbullying– the Canadian courts can help you!
anonymous cyberbully, bullying, civil courts, cyberbully, cyberbullying, cyberlibel, defamation action, derogatory and defamatory content, facebook, harassment, identity revealed to the public, plaintiff’s identity, protecting our youth from cyberbullies and online defamation, psychological harm, publication ban, social media, Socialmedia, Supreme Court of Canada, The Facebook bullying case, “open court” doctrine
Social media and the effect it can have on business and careers (as it relates to the 2012 London Olympics)
August 13, 2012 Occasional Contributors Corporate Governance, IT, Privacy and Security, Sales, Marketing and Operations

The London 2012 Summer Olympics have (un)officially been dubbed the first social media Olympics ever. There were more tweets sent during the London 2012 opening ceremony than the entirety of the 2008 Beijing Olympics. From slip ups to successes, the London 2012 games have been well documented and discussed on social media sites across the globe. Athletes, journalists, fans, even major broadcast networks did some damage on the web during the London games. Was Cicero right – is every mistake a foolish one? Or can we learn a thing or two from the worst social media fails of the 2012 Summer games?
business and careers, facebook, London 2012 Summer Olympics, London games, social media, tweets and posts, twitter, web apps
Shining a light on Facebook’s privacy practices
July 23, 2012 Adam Gorley IT, Privacy and Security, Sales, Marketing and Operations

Canada’s Information and Privacy Commissioner has released decisions in three formal complaints against Facebook’s privacy practices, under the Personal Information Protection and Electronic Documents Act. The results offer valuable insight into the workings of the world’s most popular social network. Users and non-users alike might also feel confident that the company is interested in addressing privacy concerns.
account access, anonymization, collection, consent, facebook, Facebook users, flagged account, friend suggestions, non-users, obtaining consent, Office of the Information and Privacy Commissioner, opt-out, personal information, Personal Information Protection and Electronic Documents Act, PIPEDA, Privacy Commissioner, privacy complaint, sharing personal information, social media, social networking, social plug-in, spam, suspicious activity, third party, use and disclosure, user identification, user verification
Three Facebook legal challenges businesses should know about
June 25, 2012 Adam Gorley Corporate Governance, IT, Privacy and Security

Over the brief period of Facebook’s existence, the company’s practices have provided a rich source of knowledge for businesses and other organizations that collect and use customers’ information, operate online or generally fall under the Personal Information Protection and Electronic Documents Act (PIPEDA) or other privacy legislation.
access to information, collecting information, consent, disclosure of personal information, email address, facebook, friend suggestions, non-users, obtaining consent, Office of the Privacy Commissioner of Canada, opt-out, personal information, Personal Information Protection and Electronic Documents Act, PIPEDA, Privacy Commissioner, privacy legislation, privacy practices, social plug-ins, user verification, using personal information
An introduction to online marketing
June 11, 2012 Occasional Contributors IT, Privacy and Security, Sales, Marketing and Operations

Chances are that if you work in advertising, marketing, web development, public relations or really any type of business, you’ve heard those two all-important words: online marketing. But what does online marketing really mean?
algorithmic results, Bing, cost per click, direct email, email marketing, email newsletter, facebook, Google, instagram, keyword auction, keywords, LinkedIn, marketing strategy, micro-blogging, natural results, online marketing, organic results, pageviews, pay-per-click, PPC, search engine, search engine optimization, search results, SEO, site ranking, social media, social networking, spam, targeted advertising, transactional email, tumblr, twitter, Yahoo, youtube
The Facebook bullying case – Part II
July 12, 2011 Maanit Zemel IT, Privacy and Security, Sales, Marketing and Operations

In May 2011, I wrote about a case from Nova Scotia which I referred to as the “Facebook Bullying Case”. This case involves a teenage girl who was bullied and defamed on a fake Facebook page. To address this problem, her parents brought an application…
bullying, constitutional rights, defamation, facebook, Freedom of expression, internet defamation, law, Nova Scotia, online bullying, online harassers, psychological harm, publication ban, right to privacy, Supreme Court of Canada
beansTalk – a social network for bean counters
May 26, 2011 Adam Gorley Finance and Accounting
If you think Facebook is too personal and LinkedIn too general, maybe beansTalk is the social network for you—if you’re an accounting professional, that is.
accounting, accounting professionals, bookkeeping, facebook, financial planning, Google, IFRS, International Financial Reporting Standards, LinkedIn, Reporting, social media, social networking, tax, tax compliance
The Facebook bullying case – some tough issues to ponder
May 9, 2011 Maanit Zemel IT, Privacy and Security, Sales, Marketing and Operations
In a case that has gained significant media attention, the Nova Scotia Court of Appeal has held that the name of a 15-year-old girl, who was allegedly defamed and bullied online, should be revealed to the public.
anonymous person, bullied online, bullying, cyberbullying, defamation, defamatory comments, education, facebook, harassment, law, lawsuit, Nova Scotia Court of Appeal, online bullies, open court, publication ban, Schools, social media, social networking, Supreme Court of Canada, teen suicides
Facebook: Friend or foe?
March 14, 2011 Maanit Zemel IT, Privacy and Security, Sales, Marketing and Operations
Beware all litigants! Anything you post on Facebook may be used against you in a court of law.
Blogging, confidentiality, evidence, facebook, investigation, Judicial system, lawsuit, Myspace, personal information, policy and procedures, social media, twitter
Angry bloggers beware! – Your anonymity is not guaranteed
August 9, 2010 Maanit Zemel IT, Privacy and Security
Is your boss or co-worker getting on your nerves? Are you irritated with your neighbour? Do you feel like venting out by writing some nasty stuff about them on Twitter or on a blog? If you do it anonymously, no harm done, right?
anonymity, anonymous bloggers, anonymous comments, bloggers, Blogging, comments, cyber-libel, cyber-trail, cyberlibel, defamation, defamatory, defamatory comments, defamatory statements, disclosure, facebook, internet defamation, Internet protocol addresses, libellous, online defamation, reputation, social media, social networking, twitter, York University v. Ball Canada Enterprises et al
Facebook faces privacy questions… again
July 8, 2010 Colin Braithwaite IT, Privacy and Security, Sales, Marketing and Operations
Over the past couple of years, Facebook has had run-ins with the Canadian Privacy Commissioner. And Canada’s not alone; privacy watchdogs in the United States and around the world have been critical of Facebook’s willingness to sacrifice users’ personal data in the name of social media…
facebook, privacy, privacy and risk management, privacy by design, Privacy Commissioner, privacy rights, social media, social networking, twitter
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Year-end round-up
January 10, 2012 Adam Gorley Finance and Accounting, IT, Privacy and Security, Sales, Marketing and Operations
Like most of you, I’m sure, I was extra busy before Christmas last year, and to top it all off, I got sick and had to leave some things unfinished. So I couldn’t bring you this brief round-up of things that happened in the last three months of 2011, much of which has to do with technology and how employers will use it to interact with employees and customers. But it’s a new year and I’ve recovered from my illness and my holidays, so without further ado…
Anti-spam bill, Canadian anti-spam legislation, cloud computing, copyright, Copyright Modernization Act, ECPA, facebook, Facebook comments as evidence, Facebook evidence, FISA, just cause to quit, no reasonable alternative to leaving the employment, online sales, online targeting, online tracking, personal information, Personal Information Protection and Electronic Documents Act, PIPEDA, profiling, public disclosure, social media, social networking, workplace conflict, Workplace Injury Tribunal