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Inside Internal Controls

News and discussion on implementing risk management

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policies and practices to remove barriers for access to the goods or services

Manitoba customer service accessibility standard in force and other accessibility news

The Manitoba Customer Service Accessibility Standard (CSAS) under the Accessibility for Manitobans Act (AMA) came into effect November 1, 2015. The CSAS requires all of Manitoba’s public, private and non-profit organizations with one or more employees that provide goods or services directly to the public or to another organization in Manitoba, to establish and implement measures, policies and practices to remove barriers for access to the goods or services it provides.

 

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