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Inside Internal Controls

News and discussion on implementing risk management

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Can customers be encouraged to read privacy policies?

When was the last time you read a privacy policy? I use dozens of online services—email, social networking, data storage, banking, photos, shopping, etc.—and I’ve only skimmed a couple. What does this mean for the companies that offer these services? Can they reasonably say that they have informed their users of the content of their policies, if most users simply click “Okay” without bothering to read the things?

 

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What’s that you say? Bar association releases plain language guide

When a guide to using legal jargon in everyday life offers as its first tip, “Familiarize yourself with Latin”, I’m pretty sure there’s a problem.

 

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