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PIPEDA

Learn from British Airways’ security breach reporting and notification

British Airways’ experience described in this article underscores that cybersecurity is important, and Canadian entities preparing for mandatory security breach reporting and notification coming into force soon can take lessons from British Airways’ response to a security breach.

 

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Overarching limit on the collection, use and disclosure of personal information

A key takeaway for organizations is that it is not enough to comply with other provisions in PIPEDA, for example, obtaining meaningful consent. Organizations must still show that their purposes for collecting, using or disclosing personal information are those that a reasonable person would consider appropriate in the circumstances.

 

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Guidance on recording of customer telephone calls updated

The Office of the Privacy Commissioner of Canada recently updated its information and guidance on recording of customer telephone calls to bring it up to date, make it web-friendly and responsive for user feedback.

 

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It’s official: Mandatory data breach notification coming on November 1, 2018

The coming into force of mandatory breach notification and record-keeping requirements on November 1, 2018 should be viewed by organizations as an effort to align Canadian legal and regulatory requirements with those in the United States and Europe (especially with the General Data Protection Regulations – or GDPR – coming into force in May 2018).

 

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Privacy Commissioner’s report on public perception of companies’ privacy practices holds lessons for business

The Office of the Privacy Commissioner of Canada (“OPC”) recently released a preliminary report outlining the results of a series of focus groups conducted with Canadians about privacy and the protection of personal information.

 

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Government of Canada publishes proposed Breach of Security Safeguards Regulations

On September 2, 2017, the Government of Canada published proposed Breach of Security Safeguards Regulations. The proposed regulations relate to the provisions in Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”), which are not yet in force.

 

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Department of Finance releases consultation paper on new retail payments oversight framework

On July 7, 2017, the Department of Finance issued the consultation paper “A New Retail Payments Oversight Framework” (the “Consultation Paper”) proposing a federal oversight framework for retail payments. Comments on the Consultation Paper are due October 6, 2017.

 

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The global reach of Canadian privacy law: Federal court issues landmark ruling in Globe24h

With the global reach of the internet and ease with which information may now be disseminated, this decision therefore may provide corporations and individuals with an effective avenue to pursue foreign-based entities and enforce their rights with respect to disputes involving illegal, defamatory or malicious online activity originating abroad.

 

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The right to be forgotten has a three-piece suit tailor-made in Canada? From Quebec to British Columbia

This article aims to situate the debate on the right to be forgotten in light of three major precedents, which apparently evolved in isolation (in different provinces, distinct jurisdictions) and yet have everything in common. Indeed, the right to be forgotten is perhaps not as bare as we have been told; we might even go so far as to say that, for the moment, it has a three-piece suit tailor-made in Canada.

 

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Cybersecurity in a post-Ashley Madison world

In a recent key finding, PIPEDA Report of Findings #2016-005 – Joint investigation of Ashley Madison, the Office of the Privacy Commissioner of Canada provided crucial guidance to organizations in relation to information protection and cybersecurity.

 

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Defending a lawsuit is not a “commercial activity” under privacy legislation

In a case dating back to 2016 but just recently published, the Office of the Privacy Commissioner of Canada has ruled that the collection and use of a plaintiff’s personal information for the purpose of defending against a civil lawsuit is not a “commercial activity” and, as such, the Personal Information Protection and Electronic Documents Act does not apply.

 

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Lawful access: The Privacy Commissioner reiterates its position

Patricia Kosseim, Senior General Counsel and Director General, Legal Services, Policy, Research and Technology Analysis for the Office of the Privacy Commissioner of Canada, was asked, at the request of Commission’s counsel, to provide an overview of the legislation for protecting privacy in Canada and to answer questions about lawful access issues from a federal perspective.

 

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Privacy law: The Supreme Court of Canada’s Royal Bank of Canada v. Trang

The Supreme Court of Canada released a landmark decision giving important guidance on when personal financial information may be disclosed under Canada’s federal privacy law, the Personal Information Protection and Electronic Documents Act.

 

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Cybersecurity best practices for connected cars

Some of the most significant concerns with connected vehicles are cybersecurity and privacy protection. These concerns were the main impetus behind the creation in the US of the Auto Information Sharing and Analysis Centre (ISAC) by a group of US automakers in July of 2014. The group allows its members to share information about threats and vulnerabilities, conduct analysis and develop industry solutions. The Auto ISAC has now released its “Automotive Cybersecurity Best Practices”.

 

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Public Safety Canada calls for submissions on new national cybersecurity strategy

On August 16, 2016, Public Safety Canada (“PSC”) issued a consultation paper, launching a public consultation as part of PSC’s development of an updated national cybersecurity strategy. The consultation will close on October 15, 2016. Businesses may want to consider making submissions in respect of some key questions posed around possible regulation or standard-setting regarding Internet of Things and connected devices, certification for E-commerce activities, and information sharing (especially in respect of critical infrastructure).

 

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