Pension and benefit plan provider breaches privacy law causing employee to lose life insurance coverage
Many of us have called service providers to change basic information, such as a mailing address. You pick up the phone, speak to a representative, and the change is made; no big deal, right? This seamless scenario may not always be the case. Any little misstep on an organization’s part can cause grief not only for the customer, but also for the organization itself. This proved to be true when an employee complained, to the Office of the Privacy Commissioner of Canada, that her employment pension and benefit provider disclosed her personal information to a third party without her consent.
A recent privacy complaint was filed against a telecommunications company under PIPEDA regarding frequent email problems.
Using personal devices at work to conduct business (BYOD or “bring your own device”) has become commonplace in the last couple of years. Employers are implementing BYOD policies left, right and centre to try to control the privacy challenges this practice can bring about when employers access these devices to protect their data contained on them.
The names of people involved in labour arbitration should be disclosed with the arbitrator’s decisions, unless there are compelling reasons not to do so, according to the open-court principle and the public’s interest.
If personal information is like oil, what happens when the supply runs low and how do we keep it flowing?
Personal information greases the wheels of many of the services we take for granted today, to the point that some even call it “the new oil.”
Cybersecurity: the word conjures up images of software engineers in lab coats feverishly analyzing cryptographic code in an effort to thwart an attack from a country somewhere on the other side of the globe. Seemingly daily reports of major data breaches are now coupled with warnings about a cybersecurity “talent gap,” meaning that there is […]