First Reference company logo

Inside Internal Controls

News and discussion on implementing risk management

machine cogs image

paperless receipt

Do you offer ‘paperless receipts’?

If you do, you should make sure you understand the privacy and personal information implications. CTV reports that some Canadian retailers are now offering their customers an “e-receipt”, which they can receive by email or access at dedicated websites. Sure, it’s a “green” option, and maybe more convenient for customers who want to track their purchases, but it requires the customer to provide an email address, which might allow retailers to “learn a lot about a customer’s preferences and buying habits”.

 

, , , , , , , , , , , ,