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Inside Internal Controls

News and discussion on implementing risk management

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listen-up culture

Don’t encourage employees to speak up if you’re not ready to listen

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Take a moment to think through your incident intake process. Is there a light at the end of the tunnel for employee reporters? Can they tell that you’re listening and responding? If not, it’s time to show employees that you’re as invested in a listen-up culture as you are in creating a speak-up culture.

 

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