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Inside Internal Controls

News and discussion on implementing risk management

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IT strategy

How do I ensure accountability for IT systems?

One of the key elements needed to ensure accountability is reporting the right statistics and metrics. Each user department is responsible for ensuring that its information technology needs are addressed, and the IT department is responsible for providing overall cost-effectiveness, quality and coordination. The IT department can play its role by ensuring that IT metrics are captured and disseminated. User departments and the IT department must both be involved; neither may be permitted to abdicate its responsibilities.

 

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Is it time for directors to take responsibility for IT governance and strategy?

The International Organization for Standardization (ISO) thinks so. It has developed ISO 38500 to complement COBIT and ITIL, comparing the standards to the roof, walls and foundation of a house…

 

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The mobile workforce – it’s not coming; it’s here

Mobility is not just about technology anymore. However, chances are high that IT, specifically the CIO, will be responsible for any mobile initiatives within the company. So, CIOs need to take a broad view of mobility and understand the effect this technology will have on departments such as HR, sales, marketing, legal, security and facilities, as well as IT.

 

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IT strategy – avoiding problems, getting the most from your investments

Information technology has infiltrated just about every aspect of business, to the point where it’s nearly impossible to avoid developing a dedicated IT strategy in order to support your main business goals. A new book describes how even minor software troubles can lead to big headaches for organizations, especially if they rely on the software to carry out their business.

 

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Another take on IT strategy

In a recent issue of Inside Internal Control, I discussed a report on why small and medium-sized businesses should take information technology strategy and planning seriously. Essentially, according to the Canadian Institute of Chartered Accountants, if you don’t strategize your IT, you’re probably wasting time and money just keeping up, when you could be using your resources to support your strategic business plan.

Well, I hope you didn’t rush away after reading that piece and create and implement an IT strategy…

 

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Do you need an IT business and implementation strategy?

You already know how important information technology is to your business. You’ve got a website that pushes your brand and maybe even sells your products; you’ve got an internal network that connects all of your employees to each other and the documents they need; you’ve got company email to manage, and maybe a bunch of cellphones and BlackBerrys to keep track of; you’ve got security cameras, passwords, log-ins and keycards; and you’ve got employee management systems covering attendance, payroll, benefits and more. If any of these fails, you’ve also got a big problem.

 

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