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Inside Internal Controls

News and discussion on implementing risk management

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defamatory comments

Yelp! – How do I deal with negative online reviews?

Every business knows that online reviews matter. They are today’s equivalent of “word of mouth”. It is to be expected that most businesses will, at some point, receive negative reviews online. After all, unhappy consumers tend to want to share their negative experience with the world. Those negative reviews may have a great impact on the business’ financial success or failure.

 

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Angry bloggers beware! – Your anonymity is not guaranteed… unless you defame a politician

One year ago, I wrote about the Canadian courts’ trend of ordering Internet service providers or website operators to reveal the identity of anonymous bloggers, when it is alleged that the bloggers had defamed the plaintiff. A recent decision by the Ontario Superior Court of Justice, suggests that, when the plaintiff is a politician, the bloggers may continue to remain anonymous.

 

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The Facebook bullying case – some tough issues to ponder

In a case that has gained significant media attention, the Nova Scotia Court of Appeal has held that the name of a 15-year-old girl, who was allegedly defamed and bullied online, should be revealed to the public.

 

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The Facebook firing cases – can it happen in Canada?

There has been a lot of press in the U.S. last week over the so-called “Facebook firing case”. An employee of the…

 

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Help! I have been defamed online: Practical tips – Part I

Anyone who has been defamed online knows how devastating such experience could be to a person’s professional and social reputation. Indeed, even years later, some victims are still afraid to “google” their names, not wanting to discover an obscure link that contains the defamation.

 

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Angry bloggers beware! – Your anonymity is not guaranteed

Is your boss or co-worker getting on your nerves? Are you irritated with your neighbour? Do you feel like venting out by writing some nasty stuff about them on Twitter or on a blog? If you do it anonymously, no harm done, right?

 

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Cyberlibel – Why your interactive website might expose you to liability

If you operate a website with interactive capabilities, such as a chat room, a blog, or even if you provide your readers with the option of posting their comments on your website, you may be held liable by a Canadian court for defamatory comments posted by anonymous strangers on your website.

 

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