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Inside Internal Controls

News and discussion on implementing risk management

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Yelp! – How do I deal with negative online reviews?

Every business knows that online reviews matter. They are today’s equivalent of “word of mouth”. It is to be expected that most businesses will, at some point, receive negative reviews online. After all, unhappy consumers tend to want to share their negative experience with the world. Those negative reviews may have a great impact on the business’ financial success or failure.

 

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Cause marketing – much more than a sponsorship opportunity

You’ve seen the pink ribbon, the Coca-Cola polar bears, and the Project Red Starbucks cards. You might have even worn the infamous yellow Livestrong bracelet at one point. Cause marketing is more prevalent than ever before, as more for-profit businesses see the benefits of partnering with non-profit organizations for mutual benefit, and consumers seek brands that do good, in addition to doing well…

 

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The control of the personal data ecosystem belongs to the individual

A recent release from the Information and Privacy Commissioner of Ontario on the Personal Data Ecosystem praises organizations taking initiatives to integrate the socio-economic benefits of personal information while maintaining privacy and confidentiality. The Commissioner, Dr. Cavoukian, also co-authored a paper with researchers from the United States and the United Kingdom that delineates the systems […]

 

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Implementing electronic payments with an eye towards risk management

As we edge closer and closer to 2013, we’re seeing more people with mobile devices in their pockets. How many people do you know with an iPhone or Android device? The influx of additional devices such as tablets and ultra-thin laptop computers means that more people are online in more places, more often than ever before. This vastly changes the way businesses can choose to sell their products. Enter the implementation of electronic payments.

 

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