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Inside Internal Controls

News and discussion on implementing risk management

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Managing company communications with AI

Could AI have helped Google identify the ‘diversity memo’ sooner? This post looks at how AI could help other companies avoid these and many other complications around employee communication.

 

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Consulting with Canadians on accessibility legislation

Between July 2016 and February 2017, the federal government is consulting Canadians on planned accessibility legislation. The goal of the law would be to promote equality of opportunity and increase the inclusion and participation of Canadians who have disabilities or functional limitations in all areas of every day life.

 

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Risk and how we run our business

I am going to use a metaphor involving the board game of Monopoly to illustrate how I feel about risk management. The players compete to win by either having more money when the game ends (if there is a time limit) or by being the only one left standing after all the others have gone bankrupt. Let’s imagine our executive team is playing a game against its main competitors.

 

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Why have a shareholders’ agreement?

Ultimately, a Shareholders’ Agreement is a method of managing risk and establishing mechanisms to resolve problems before they arise.

 

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Almighty money: Distinguishing between professional and personal worth

While tough budget decisions are sometimes necessary to effectively running a business, communicating these decisions to employees often damages employee morale.

 

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New penalties for businesses that use illegal electronic sales suppression software

The Canada Revenue Agency is aware that electronic sales suppression software is being marketed and sold to Canadian businesses. As part of its efforts to combat the underground economy, it has introduced new measures to address this problem.

 

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Business development: Drop the conquering mindset

Historically, the approach to business development resembled a “hit and run” attitude. Business development professionals were encouraged to acquire the account quickly, pass it off to someone else in the organization and move on to the next target.

 

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Business trademarks may be displayed in Quebec in a language other than French

On April 9, 2014, the Quebec Superior Court ruled that businesses in Quebec may continue to display their trademarks on public signs outside their premises in a language other than French if no French version of the trademark has been registered.

 

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Canada’s anti-spam legislation – myths and misconceptions

Over the past months, I have been writing, lecturing and advising on Canada’s anti-spam legislation (CASL). In discussing the legislation, I have encountered many myths and misconceptions about CASL and its implications. This is not surprising. The legislation and accompanying regulations create a complex and often confusing regulatory regime that contains more questions than answers.

 

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Charities: When opportunity knocks… Should they even open the door?

Charities are like any other actors in society, opportunities arise and they should be considered. Some will be discarded and others will be pursued. For charities though, the evaluation of opportunities must be made with the additional consideration of the constraints placed upon charities from normal economic operation. One interesting opportunity which lucky charities face now and again are large, and often unexpected, gifts in kind.

 

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Upgrading your sales team’s business acumen

There’s a growing feeling among sales organizations that their team members need to upgrade their skills and processes to better meet Business to Business (B2B) buyer expectations.

 

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What to do if you are a victim of cyberbullying or cyberlibel – Part 2

In this posting, I will provide tips to adults and businesses that are being cyber-libelled. Anyone can be made a target of online defamation, with devastating consequences to one’s personal and professional reputation. Indeed, at its worst, cyber-libel can bring an individual or business to the brink of bankruptcy.

 

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What to do if you are a victim of cyberbullying or cyberlibel – Part 1

In last month’s posting, I wrote about the tragic case of Rehteah Parsons, the Nova Scotia teenager who took her own life after being cyberbullied. I have since received requests for some of my readers for advice on what to do if you are a victim of cyberbullying. I will respond to this request in two postings. The first is meant for parents of children who are being cyberbullied. The second, which will appear in next month’s posting, is meant for adults that are victims of cyberlibel or cyberbullying. This information can also help businesses take steps to support employees and manage the risk of cyberlibel or cyberbullying in their organizations.

 

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Corporate social responsibility: Following through on sustainable business initiatives

Sustainability has become a buzzword since sustainability as a practice is a relatively new initiative. From corporate social responsibility, to ‘green’ workplaces, to unethical ‘greenwashing’, it seems as though everyone is trying to get a piece of the eco-friendly pie. In the business world, sustainability is referred to as the ‘triple bottom line’, as organizations consider the environment an important stakeholder.

 

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