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Inside Internal Controls

News and discussion on implementing risk management

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Anti-spam, Do-not-Call

Fill in the blanks and test your “Do Not Call” skills

Complying with the Unsolicited Telecommunications Rules (UTR) includes the National Do Not Call List (DNCL) Rules, the Telemarketing Rules and the Automatic Dialing-Announcing Devices (ADAD) Rules. Test your knowledge to see if you understand these obligations.

 

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Ransomware threat to Canadian businesses broadens

Recent hacker attacks — including the first successful attack on an Apple computer, and several attacks on U.S. and Canadian hospitals — have reminded Canadian businesses of the need to be vigilant about the danger posed by ransomware.

 

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Insights from the I Spy conference on big data and privacy

On Friday February 5, 2016, we attended the I Spy: Opportunities and Challenges Surrounding Privacy and Big Data conference organized by the Osgoode JD/MBA Students’ Association. Speakers from industry, government and private practice explored the challenge organizations face in maximizing insights from big data while maintaining a respect for individual privacy.

 

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Canada’s anti-spam legislation: Considering CASL in business transactions

Since coming into force on July 1st, 2014, Canada’s Anti-Spam Legislation (“CASL”) has created new concerns and risks that must be addressed in business transactions. This post reviews those concerns in the context of asset acquisitions, specifically the risks associated with the transfer of CASL consents for the purposes of sending marketing messages to business customers.

 

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Recent enforcement activities involving the National Do Not Call Registry

The Canadian Radio-television and Telecommunications Commission (CRTC) has been vigorously pursuing violations of the National Do Not Call (DNCL) Rules, which are a component of the Unsolicited Telecommunications Rules (UTR). The UTRs encompass the National Do Not Call (DNCL) Rules, Telemarketing Rules and Automatic Dialing-Announcing Device (ADAD) Rules.

 

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Test your knowledge of CASL

The current release of Finance and Accounting PolicyPro updates the policy on Canada’s anti-spam legislation (commonly known as “CASL”). Test your knowledge of CASL with the following questions, then review the answers below to see how well you did.

 

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Top 10 most read Inside Internal Controls posts published in 2015 and Season’s Greetings

The holidays are upon us and it is time to take a well deserved break. Please note that we will not be blogging during the holiday season from Thursday December 24, 2015 at noon to Friday January 1, 2016, inclusive. Our bloggers will resume sharing their expertise and interesting developments in the world of risk management and internal controls on Monday January 4, 2016…

 

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Cyber risk insurance: Driving the risk management process

Insurers and other insurance professionals have traditionally been well positioned to drive improvements in risk management processes. Cyber-security risk is a modern phenomenon which has arisen in the electronic information and internet age, and the insurance industry is demonstrating that it can play a key role both in educating and equipping public and private sector organisations to manage this emerging risk, and in providing insurance protection.

 

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Rogers gets $200,000 fine for faulty email unsubscribe function

For an entire year after Canada’s new anti-spam legislation (CASL) came into force, Rogers Media failed to act on complaints that email recipients were having trouble unsubscribing from the company’s marketing emails. The CRTC fined Rogers $200,000 for several related infringements of the law that occurred between July 2014 and July 2015.

 

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Canada’s anti-spam regulator continues to issue advisories, hunt for infringers: key messages for business

This fall, more than a year after Canada’s anti-spam legislation (CASL) came into force, it is abundantly clear that the regulator, the Canadian Radio-television and Telecommunications Commission, is taking its new responsibilities very seriously. In the latest developments, the CRTC recently issued an Enforcement Advisory and further Guidance on Implied Consent. The CRTC’s message is […]

 

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W3C releases draft Do-Not-Track compliance standards

In today’s Internet, advertising is ubiquitous. It is the main source of revenue for many web sites and services. It is also the subject of increasing scrutiny by privacy advocates and regulators, as advertisers and ad networks develop ever-more sophisticated means to track and profile users in the quest to optimize their effectiveness.

 

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CASL one year later – Lessons learned

On July 1, 2015, Canada’s Anti-Spam Legislation (CASL) celebrated its one year anniversary. How has CASL been enforced during its first year and what lessons can be learned from its enforcement?

 

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CRTC sends shot across the bow to international telemarketers

In a precedent-setting ruling, the Canadian Radio-television and Telecommunications Commission (CRTC) has issued its first penalty to a foreign-based telemarketer for violations of the Unsolicited Telecommunications Rules.

 

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Lessons to be learned from Compu-Finder – CASL’s first major target

In last month’s post, I provided some tips to those of you who may be facing a regulatory prosecution under Canada’s now famous (some might say infamous) anti-spam legislation (CASL) . Those tips may of particular interest to Compu-Finder, a Quebec company that has found itself to be the first major target of CASL’s regulatory […]

 

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Responding to a complaint under Canada’s anti-spam legislation

Have you or your company received a notice from the Canadian Radio-television and Telecommunications Committee (“CRTC”) that you are the subject of a complaint under Canada’s Anti-Spam Legislation (“CASL”)? If so, you are not alone. Since CASL came into force on July 1, 2014, the CRTC has reportedly received over 210,000 complaints for violations of CASL.

 

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